Refund policy
Effective Date: 2026-06-29
Thank you for shopping with KasiKart. We want you to be satisfied with your purchase. Please read our Return and Refund Policy carefully before placing an order.
Returns Eligibility
You may request a return if:
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The item is defective, damaged, or incorrect
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The request is made within 7 days of receiving your order
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The item is unused, in its original packaging, and in the same condition as received
Items that do not meet these conditions may not be eligible for return.
Non-Returnable Items
We do not accept returns on:
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Used or opened personal care products (for hygiene reasons)
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Items marked as final sale or clearance
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Products damaged due to customer misuse
Return Process
To initiate a return:
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Contact us at KasiKartstore@gmail.com
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Provide your order number and clear photos of the item
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Wait for approval and return instructions before sending anything back
Returns sent without prior approval may not be accepted.
Refunds
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Once your return is received and inspected, we will notify you of approval or rejection.
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If approved, refunds will be processed to your original payment method.
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Refunds may take 5–10 business days to reflect, depending on your bank or payment provider.
Shipping Costs
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If the return is due to our error (wrong or defective item), we will cover return shipping costs.
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If the return is due to customer preference, the customer may be responsible for return shipping costs.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us for assistance.
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again
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Contact your credit card company or bank (processing time may vary)
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If still unresolved, contact us at KasiKartstore@gmail.com
Contact Us
For any questions regarding returns or refunds, please contact:
Email: KasiKartstore@gmail.com